Top 10 Questions and Answers about 4shared

By Irin L
23 / 04 / 2010

4shared questions and answers

Check out answers to top 10 questions from 4shared users about 4shared at one place!
We’ve defined the most frequently asked questions and answered what to do step by step.
Use 4shared service faster and better!

This is the list top 10 questions 4shared support team receives.

1. Question : “How to download from 4shared?”

  • Answer:

Please use our Search Service to find the files you need.

You can also use our advanced Search Form.

Once you find the desirable file, click on it and you’ll be taken to the file download page. There you should click on the ‘Download Now’ link and then wait for a few moments until the file download link appears. Then you will be able to download file by pressing on the ‘Click here to download this file’ link.

2. Question :How to upload files to my account?”

  • Answer:

To upload a file to your virtual drive, please log into your account and use the ‘Upload files’ tab at the bottom of your account screen. Click on the ‘Browse’ button and select a file from your computer to upload, then click on the ‘Upload’ button. In a few minutes the file upload will be completed. You can also use 4shared Desktop Tool to upload the files.

3. Question : “How to search for the files of other users?”

  • Answer:

Please use our Search Service to find the files you need.
You can also use our Advanced Search form.

You can also join the 4shared Forum and discuss any topic you wish with the Forum Members. You can join the forum using your account log in and password.

4. Question: “How to prevent users from changing files in the shared folder?”

  • Answer:

The FolderShare feature allows you to share any of your folders with anyone by setting different access permissions on the folder. Similar to a shared file, you can send a web-based link to your shared folder.

If the shared folder has Read-only access, people can only download files from the folder.

If you don’t want certain files from your shared folder to be visible for other people, you should set up ‘ View only public files’ option and tick the files in the folder as ‘private’ or ‘ public’ correspondingly.

If your folder has ‘Delete or rename files’ or ‘Moderator’ permissions, then 4shared visitors can change your files. So don’t set these permissions if you want to prevent your files from changes.

If your shared folder has a ‘Moderator’ access, other users get all functionality within this folder.

5. Question: “What is the max size of the files that can be uploaded?”

  • Answer:

Free users can upload files up to 500 MB. Your files must not exceed the limit as, otherwise, they will be rejected.

If the size of the file is more than 500 MB, purchase our Premium

6. Question:  How to share files with other users?

  • Answer:

Your files can be shared with anyone, including non registered users. As soon as you upload your files on 4shared you will be able to share your file with others using an access link. You can email the link, place it on your web page, or publish it on forums or blogs.

However, if you don’t want your file to be seen by everyone, you should share your link confidentially, with certain people only. As the link is generated securely, it is absolutely impossible to access the file.

7. Question: “How to upgrade for Premium account?”

  • Answer:

You can choose this subscription on the ‘Upgrade’ tab of your Account.

The easiest way to get there is to click on the ‘Upgrade’ button in the upper right corner on your virtual drive.

Also, you can open the tab by clicking on the ‘My Account’ button in the upper right corner on your virtual drive and by choosing the ‘Upgrade’ tab. Choose the subscription plan you want to buy and click on the ‘Purchase’ button.

8. Question:  “How long are the files stored in my account?”

  • Answer:

Your Free account and all your files will be removed from 4shared only if you do not log into the account for 30 days.

9. Question:  “How to download multiple files?”

  • Answer:

From now on the multiple download option is available for free users. You need to install 4shared Desktop Tool.

You can download all of your files at once and the files of other users.  Just remember that the size of each file should not exceed 5 GB.

You can download your own files without any size limit. Just select the files you want to download from your account and click on ‘Download selected’ on the toolbar. If you want to download the files of other users, click on ‘URLs Download’ tab and paste all the desirable links.

10.Question:  “What is 4shared Desktop tool?”

  • Answer:

This easy to use software is designed specifically to help manage multiple file uploads, downloads and data synchronization. It prevents many problems with file upload since it enables you to resume interrupted uploads, upload whole folders and multiple files etc.

Now you know the answers to 10 most frequently asked question about 4shared!


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  • katia says:

    thanks !very usefull.

  • Bill Dowson says:

    Hi, your web page appears to be quite artistic in it’s style.

  • Chong Phanthavongsa says:

    Hey.I am very interested in that.Where can I find other material about this? Any suggestions?

  • Richel says:

    You got a really useful blog I have been here reading for about half an hour. I am a newbie and your post is valuable for me.

  • Jackie says:

    very well information you write it very

    clean. I’m very lucky to get this information from you.

  • Michael Jannings says:

    Once again, your idea is very

    good. thank you!very much.

  • Haily Morris says:

    nice to be here…. thanks for share

  • Carrie says:

    Very good sharing this.

  • what says:

    “Your Free account and all your files will be removed from 4shared only if you do not log into the account for 30 days.”

    does logging-in via webdav protocol counts?

    • Hello,

      No, you have to log in to your account using website once a month.

  • KevanGC says:

    Yeah, it’s cool.

  • praveen says:

    Really, Good idea and Much storage space. Thank you

  • Liz Thompson says:

    How to delete messages from 4shared.
    My inbox is loaded and I can’t figure out how to delete the messages. Help anyone?

  • peter says:

    their videos keep breaking down,they have a preview screen with a play button,when you press it a red upload function of the video moves but the video doesnt play,yet it played when it was uploaded,anyone else having this problem????also people who follow the link the link are getting a video preview screen and nothing happens???

  • peter says:

    ever since the new look the site doesnt function properly

  • rafael says:

    hi there .. i did upload two files .. but when i search i don’t find it .. why is that ???

    Note: the titles of the uploaded files are in arabic

  • Izzy says:

    …>.> I must be using the site wrong, but I can’t find anything in English. What’s up with that?

  • jaicen5 says:

    I have been using 4shared for some time, but just recently I upload a file and it won’t finalise. It says 100% loaded but the blue line stays there and it won’t actually finish and put the file in my account. Why is this happening?

  • Mike says:

    I’ve been trying to upload a 70MB file for the last day, from a couple different workstations, and the upload stalls out after about 6-8 MB of the upload. I’ve tried to upload other similar files and encountered the same error. I only have .4GB used out of the 15GB storage space allotted. Are there any current server issues that may be causing this?

  • Haris says:


    I created a 4 shared premium account…
    Do I need to pay for this account…….
    At the time of registration they did’nt ask for pay…
    Please help……..

  • Jose says:


    ‘Once you find the desirable file, click on it and you’ll be taken to the file download page. There you should click on the ‘Download Now’ link and then wait for a few moments until the file download link appears. Then you will be able to download file by pressing on the ‘Click here to download this file’ link.’

    Nothing of this is true. 4shared used to work ok, but now it’s mandatory to login to download a file (any file).

    Also, seems to be impossible to upload… in fact it doesn’t matter the sise of the file, 1 MB? 10? Upload will break at 78%… 99% whatever. Because… failing an upload, well… it happens. But 7 times in a row? This is illegal you know?

    The login, is almost impossible. The password or Username is always wrong?

    Like i said, 4shared used to be very good. But now it’s obsolete. I assume 4shared is about to face serious legal issues. As storage service, simply doesn’t work.

    My advice? I hate to say this but, stay away from 4shared.

  • rishu says:

    When I download app from 4shared agter opening the downloaded file it shows 5 steps links , this happens everytime can I get rid of it…

  • Ramu says:

    I am download some Video files. But, how to view that video files?

  • shrikant says:

    How do i download files from a person’s page , it says it has 102 files but not shown .

    • Hello shrikant! Please, contact our support team for detailed information about your account. Thank you.

  • Loop says:

    yo.. i’ve downloaded from 4shared and after i’ve downloaded it, it showed 1.8 GB downloaded on 4shared desktop.. but when i click the “Open Containing Folder” button and try to install the software that i downloaded, it says 0 bytes..


  • Luis says:

    Ive been trying to download some apk files and every time I do I get to download it, but then it takes me threw a 5 step process which i dont understand why and i cant get the download, ill do the steps and still nothing happens it wont download could you all pls explain this ive looked every were for help

  • Luis says:

    Is there any one to help people on this fucking site i asked a question days ago and still no response you stupid motherfuckers need to answer me and everyone else that you havent answered you cant choose who you want to answer

  • Tdy says:

    i lost all my files .. is anyway to get all back ?

  • Tdy says:

    ok i see how it works .. i hope in 1y. wil get an answer
    i lost all files .. all i got lef ar the folders .. is anyway to get the files back ? tnx

  • Tdy says:

    and the suport team .. well .. 2/3 years for mail back .. 🙂 so gl all and buy PREMIUM !!! burn $$$

    • Dear Tdy, please check your e-mail. The support team have already answered you.

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